Well, I finally solved the problem. Turns out the problem was the FamilyMart system. I went to 7-11, and was done in about two minutes. Here is the process:
- Photo by Joao Viegas on Unsplash
- Click the electronic invoice button.
- Then click the Ministry of Finance button.
- Look for the vendor and choose ‘crossborder’ button.
- Then enter your email address (for the service you use) and the secret one-time password (generated by clicking a link in the email that notifies you of the win so you’ll need to do that before you start!)
- Boom you’re given a screen with all your valid receipts. Hit select and print! Hurrah! Done!
I’ll photo the process for you and post on my blog. My mistake was using the FM system. It’s way less obvious. Turns out I won $700 in the past 12 months. Still not sure why they charged me NT$2 (a processing fee, LOL!).
So that’s nice. I celebrated with a bowl of congee from the chiller since everything else non-fattening was sold out.